Privacy Policy
Last updated: April 20, 2026
1. Introduction
Welcome to WeDrive ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy describes how we collect, use, store, and share your information when you use our mobile application and website (collectively, the "Services").
By using our Services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Services.
2. Information We Collect
2.1 Personal Information
When you register for an account or use our Services, we may collect the following personal information:
- Full name, email address, and phone number
- Profile photo and date of birth
- Government-issued identification (for driver verification)
- Vehicle information (for drivers): make, model, year, license plate number
- Payment information: credit/debit card details, billing address
- Emergency contact information
2.2 Location Data
We collect precise location data from your mobile device when you use the app to:
- Match you with nearby rides and drivers
- Provide real-time trip tracking
- Calculate accurate fare estimates
- Ensure rider and driver safety
2.3 Usage Data
We automatically collect certain information when you access our Services, including:
- Device information (type, operating system, unique identifiers)
- Log data (IP address, browser type, pages visited, timestamps)
- Ride history and preferences
- In-app messaging data
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Services
- Process transactions and send related information
- Match riders with drivers along similar routes
- Verify user identities and ensure platform safety
- Send notifications about rides, promotions, and updates
- Respond to customer support requests
- Analyze usage patterns to improve user experience
- Comply with legal obligations
4. Information Sharing
We may share your information in the following circumstances:
- With other users: Your name, profile photo, rating, and approximate pickup/drop-off locations are shared with co-riders for ride coordination.
- With service providers: We share data with third-party vendors who assist us in providing our Services (payment processors, map providers, cloud hosting).
- For safety purposes: We may share information with law enforcement or other parties when we believe it is necessary for safety or legal compliance.
- With your consent: We may share information for purposes not described here with your explicit consent.
We do not sell your personal information to third parties for marketing purposes.
5. Data Security
We implement industry-standard security measures to protect your personal information, including:
- Encryption of data in transit and at rest
- Secure payment processing through certified providers
- Regular security audits and vulnerability assessments
- Access controls and authentication requirements
While we strive to protect your information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you Services. We may also retain and use your information to comply with legal obligations, resolve disputes, and enforce our agreements. When your data is no longer needed, we will securely delete or anonymize it.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you
- Correction: Request that we correct inaccurate or incomplete data
- Deletion: Request that we delete your personal data
- Portability: Request a copy of your data in a structured, machine-readable format
- Withdrawal of consent: Withdraw consent where processing is based on consent
To exercise these rights, please contact us using the information provided below.
8. Children's Privacy
Our Services are not intended for users under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 18, we will take steps to delete that information promptly.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
- Email: support@wedrive.live
- Through our Contact Page